You can permanently delete your MisarMail account at any time. This action is irreversible.
Before You Delete
- Download any contacts, campaign data, or analytics you want to keep (Contacts → Export, Analytics → Export CSV).
- Cancel any active subscriptions (Settings → Billing) to avoid future charges.
- Note: Account deletion also removes your Misar Identity (id.misar.io) if MisarMail is your only Misar product.
How to Delete Your Account
- Go to Settings → Privacy & Data.
- Scroll to Delete Account.
- Click Delete My Account and confirm by typing your email address.
- Your account is scheduled for deletion. All data will be permanently deleted within 30 days.
Data Deletion Timeline
- Immediately: Your account is deactivated and you lose access.
- Within 7 days: Email content, contacts, and campaigns are deleted.
- Within 30 days: All remaining personal data is deleted from backups.
- Exception: Billing records retained for 7 years as required by law.
If you change your mind, contact support@misar.io within 7 days of requesting deletion to cancel the process.